Cancellation & Refund Policy for Explore to Buy
Effective Date:JAN 2025
Thank you for shopping with Explore to Buy. We aim to ensure that our customers are satisfied with their purchases. Below is our Cancellation and Refund Policy for men’s t-shirts and shirts.
Cancellation Policy
Order Cancellation: You may cancel your order within 24 hours of placing it for a full refund. To initiate a cancellation, please contact our customer service at support@exploretobuy.com.
After 24 Hours: Cancellations requested after 24 hours will not be eligible for a refund, as orders are processed promptly.
Refund Policy
Eligibility for Refunds
Refunds will be issued under the following conditions:
- The item must be in its original condition, unworn, and with all tags attached.
- Refund requests must be made within 14 days of receiving the product.
Processing Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and a credit will automatically be applied to your original payment method.
Return Process
- Contact Us: Email us at support@exploretobuy.com to initiate a return.
- Return Shipping: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
- Return Address: We will provide the return address upon request.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
Contact Information
For any questions regarding cancellations or refunds, please reach out to our customer service team at support@exploretobuy.com.
Thank you for your understanding and support! We appreciate your business and look forward to serving you again.